To file a complaint about real estate property dealing and broker services of MagicBricks including issues related to property buying/selling or rental service (home, apartment, villa, commercial space, etc.), premium subscription, advertisement, payments, property registration, and other real estate disputes, you can follow these steps and use the provided contact details:
Contact MagicBricks Customer Support:
- Customer Care Number: You can request a callback through the contact page or MagicBricks app.
- WhatsApp: Message on +919311143859.
- Email: Send your complaint by email at support@magicbricks.com or enquiry@magicbricks.com.
For issues regarding the premium package, email moneyback@magicbricks.com.
Steps to file an online complaint:
- Visit the MagicBricks website (magicbricks.com).
- Navigate to the “Help Center” option of the menu.
- Click the “Contact Us” option to open the online complaint form. You can also contact the Magicbricks Branch Offices.
- Select Owner/Buyer/Agent from the given option.
- Fill out the online complaint form including all relevant details such as your contact information, the nature of the complaint, and any supporting documents.
- Submit the form.
Finally, note the assigned ticket number for tracking purposes.
Escalation to Grievance Officer:
If your issue is not resolved at the initial level by the customer service department, escalate the complaint to the Grievance Officer of MagicBricks Realty Services Limited by sending an email or writing a complaint letter with a reference number to head office:
- Phone Number: +911206637000
- Email: grievance@magicbricks.com
- Address: Grievance Officer, Magicbricks Realty Services Limited, Times Centre, FC-6, Film City, Sector 16-A, Noida – 201301, Uttar Pradesh.
Approach the Consumer Forum:
If your complaint remains unresolved or consumer rights are violated, you can file an informal consumer complaint with the National Consumer Helpline (NCH) of the Ministry of Consumer Affairs (MoCA).
For disputes related to real estate property involving MagicBricks, file a complaint with the Real Estate Regulatory Authority (RERA) of the respective state or union territory. If unsatisfied with the final resolution, consider taking legal action with the help of a professional lawyer.
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