Dear @yogendra_singh
You can raise your concerns about non refund under 2X seat guarantee with the redBus support by emailing at care@redubs.in or call the railRed customer service at the helpline number +919902977777.
Additionally, you may lodge your complaint online by following these instructions.
For cheat, misleading, or violation of your consumer rights, you may file an informal consumer complaint with the National Consumer Helpline (NCH) with all supporting evidence.
If you still need help, don’t hesitate to ask by replying me.