If you have filed a complaint or case with the Assam Police at the local police station that remains unresolved beyond the specified timeframe, especially in criminal cases or instances of corruption, escalate your complaint to the District Superintendent of Police (SP). This is advisable if your initial complaint at the local police station or divisional office has not been addressed to your satisfaction.
Additionally, you may file a police complaint or e-FIR online to Assam Police through citizen portal (CCTNS).
You can contact the Assam police by calling at the provided phone number or sending an email.
Contact District SP:
Further, you can escalate the case to Range Inspector General of Police (IGP).
Note: If your complaints regarding citizen services or police functioning, including matters related to corruption, misuse of power, and harassment, are not satisfactorily addressed, you can file an online grievance to the Appellate Officer for the Assam Police under the Department of Home Affairs through the “Assam CM Grievance Redressal System (PGRS)” of the Government of Assam.
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