If your police complaints or FIRs (including public grievances, corruption cases, or harassment) lodged at local police stations in your district are not resolved within the specified timeframe, escalate the case to the District Superintendent of Police (SP) in your district or contact the district police control room by calling at the provided phone number and emailing with reference/case number and supporting documents.
In case, you have not yet lodged a complaint or FIR, file an online police complaint or e-FIR to West Bengal Police. You can also visit the nearest local police station to lodge an FIR with the designated officer or SHO.
| District SP | Phone Number |
|---|---|
| SP Howrah Rural | +913326616210 |
| SP Hooghly (Rural) | +913326303000 |
| SP Darjeeling | +913542257001, +913542254270 |
| SP Purba Burdwan | +913422662956 |
| SP Murshidabad | +91348250751 |
| SP Cooch Behar | +913582227755 |
| SP Paschim Medinipur | +913222275609 |
| SP Bibhum | +91346255353 |
| SP Dakshin Dinajpur | +91352255321 |
| SP Malda | +91351252520 |
| SP Purba Midnapore | +913228269580 |
| SP Purulia | +91325222304, +91325223588 |
| SP Uttar Dinajpur | +91352352461 |
| SP Alipurduar | +913564256244 |
| SP Bankura | +91324250305 |
| SP Sundarban (Police) | +913210255701 |
| SP Jalpaiguri | +913561230492, +913561224001 |
| SP Kalimpong | +91355255741 |
| SP Jhargram | +91322155192 |
| SP Baruipur (Police) | +913324330010 |
| SP Krishnanagar (Police) | +91347252229 |
| SP Barasat (Police) | +913325423055, +913325423247 |
| SP Basirhat (Police) | +913217295333 |
| SP Bongaon (Police) | +919051062888 |
| SP Ranaghat (Police) | +919083269143 |
GRP Railways:
| GRP Railways | Phone Number |
|---|---|
| SRP Howrah | +913326403600 |
| SRP Kharagpur | +91322229100 |
| SRP Sealdah | +913325568007 |
| SRP Siliguri | +913532526685 |
If not resolved, escalate the case to the Range Deputy Inspector General of Police (DIG) office with all supporting evidence.
Note: If your police complaints or FIRs are not resolved (including citizen services and corruption), lodge a public grievance online through the to the Appellate Officer for West Bengal Police at the Home Department through “WB CMO Public Grievance Monitoring System (PGMS)” portal of the government of West Bengal.
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