If your previously escalated police complaints or FIRs (including public grievances, corruption cases, or harassment) to the District Superintendent of Police (SP) in your district are not resolved within the specified timeframe, escalate the case to the Range Deputy Inspector General of Police (DIG) of your area or contact the range police control room by calling at the provided phone number and emailing with reference/case number and supporting documents.
In case, you have not yet lodged a complaint or FIR, file an online police complaint or e-FIR to West Bengal Police. You can also visit the nearest local police station to lodge an FIR with the designated officer or SHO.
Contact Range Deputy DIG:
| Range DIG | Phone Number |
|---|---|
| DIG, Darjeeling Range | +913542252051 |
| DIG, Jalpaiguri Range | +913561220881 |
| DIG, Malda Range | +91351266476 |
| DIG, Mednipur Range | +91332225440 |
| DIG, Murshidabad Range | +913325827679 |
| DIG, Presidency Range | +913324791940 |
| DIG, Uttar Dinajpur Range | +91352255505 |
| DIG, Burdwan Range | +913326811488 |
If not resolved, escalate your case to the Zonal Inspector General of Police (IGP) office with all supporting documents and evidence of the case or public grievance.
Note: If your police complaints or FIRs are not resolved (including citizen services and corruption), lodge a public grievance online through the to the Appellate Officer for West Bengal Police at the Home Department through “WB CMO Public Grievance Monitoring System (PGMS)” portal of the government of West Bengal.
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