If your previously escalated police complaints or FIRs (including public grievances, corruption cases, or police harassment) are not resolved by the Range Deputy Inspector General of Police (DIG) and Zonal Inspector General (IG), escalate the case to the Director General of Police (DGP) office at state police headquarters or contact the state police control room by calling at the provided phone number and emailing with reference/case number and supporting documents.
In case, you have not yet lodged a complaint or FIR, file an online police complaint or e-FIR to West Bengal Police. You can also visit the nearest local police station to lodge an FIR with the designated officer or SHO.
Contact DGP Office:
| Department | Phone Number |
|---|---|
| DGP Control Room (HQ) | +913322145486, +913324794044 |
| DG & IGP (Administration) | +913324794021, +913324794031 |
| ADG & IGP (Coastal Security), WB | +913324793042 |
| ADG & IGP (L & O), WB | +913324794052 |
| ADG, Economic Offences | +913322627924 |
| ADG & IGP, CID, WB | +913324791330, +913324506100 |
| Chairman, WBPRB (Police Recruitment) | +913323214200 |
| Civil Defence Control Room | +913322378033 |
| G & IGP, WB | +913324795400, +913324794046 |
| IGP (Headquarters) WB | +913324794052, +913324794024 |
Note: If your police complaints or FIRs are not resolved (including citizen services and corruption), lodge a public grievance online through the to the Appellate Officer for West Bengal Police at the Home Department through “WB CMO Public Grievance Monitoring System (PGMS)” portal of the government of West Bengal.
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