If you have any citizen complaints, FIRs, or cases that are actively not addressed or delayed by the officials at district police headquarters or Superintendent of Police (SP), escalate your complaint to the Deputy Inspector General (DIG) at the Range Office with reference numbers of previous grievances to the District SP and other supporting documents.
In case you have yet not submitted any complaint, file an online police complaint or e-FIR to Jharkhand Police through the online portal or visit the nearest local police station.
You can escalate the case by calling the designated range DIG or sending an email with your concerns. These are the contact details of the DIG office and police control room for each range:
| Range DIG | Phone Number | |
|---|---|---|
| DIG, Bokaro Range | +916542232244 | dig-bokaro@jhpolice.gov.in |
| DIG, Hazaribag Range | +916546224804 | dig-hazaribagh@jhpolice.gov.in |
| DIG, Dumka Range | +916434222207 | dig-dumka@jhpolice.gov.in |
| DIG, Palamu Range | +916562231299 | dig-palamu@jhpolice.gov.in |
| DIG, South Chhotnagpur Range | +916512912024 | dig-ranchi@jhpolice.gov.in |
| DIG, Kolhan Range | +916582257999 | dig-chaibasa@jhpolice.gov.in |
Further, you can escalate the case to the Zonal Inspector General of Police (IGP) at zonal police headquarters.
Note: If your complaints related to citizen services or police functioning (including misconduct & corruption) remain unresolved, you can file an online public grievance to the Appellate Officer for Jharkhand Police within the Home Department through the “CMO Jharkhand – Public Grievance Redressal Portal (IPGRS)” of the Government of Jharkhand.
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