Irregular timings of buses on our village

[complainthub]

Dear @Rohith.k_Rohith.k,

Thank you for sharing your concern about the irregular bus timings. Here’s what you can do:

1. Contact KSRTC Customer Support: Call KSRTC helpline at 08049596666 and report the irregular bus timings and the issue of buses not stopping in your village (Gubbi Taluk, Tumkur District, Chikkonahalli Kadepalya). Provide details about scheduled timings (8:00 and 8:30) and delays.
2. File a Complaint on KSRTC Website: Visit the KSRTC website or app and use the “Feedback” section to file a detailed complaint, including route and timing details.

@complainthub

Online Complaint Registration:

Visit the official KSRTC website (ksrtc.karnataka.gov.in) of Karnataka Roadways and navigate to the ‘Complaints’ section to lodge your complaint online. Fill in the required details and submit.

In case of online booking, visit the “Bus Ticket Booking - KSRTC (ksrtc.in) ” portal and navigate to “CRM Support”, then tap “New Support Ticket” to lodge your complaint.

3. Request Action: Ask for proper monitoring of schedules and ensure buses stop at designated points.
4. Raise a Complaint at Janaspandana: If no action is taken, file a complaint on the Karnataka CM’s Janaspandana portal for higher-level intervention.

@complainthub

Steps to file an online complaint:

1. Visit the Janaspandana website (ipgrs.karnataka.gov.in) or use the mobile app.
2. Click the option “Click here to login” and select “Citizen” to open the login/register form:

• Existing users can log in with their mobile number.
• New users need to register (click “New User Registration ”) by providing basic details.

3. After successfully logging in, click on “Grievance Submission” and agree to the terms and conditions.
4. Fill out the grievance form with the required details including:

• Complainant information (District, Taluka)
• Nature of grievance (Delayed service, official misconduct, etc.)
• Department/Ministry and its Line Department (Education, Health, etc.)
• Service Name (Specific service you are complaining about)
• Location of the incident (District, Taluka, Village/Panchayat)
• Description of the complaint (750 characters maximum)
• Supporting documents (if applicable)

5. Click “Register” to submit your complaint.

These steps should help resolve the issue. Let me know if you need further help.