Kolar - complaint about the bus KSRTC bus number KA07F1877

[SayyedParvez_Parvez]

Sir it’s is a complaint the bus KSRTC bus number KA07F1877 the bus driver and counter r hit me on my face Head the both beat me badly on the bus stop of tin factory my hand get injured it’s a honorable request to please take a action on both of them date 29/3/2025 and the time is 6.30

[complainthub]

Dear @SayyedParvez_Parvez

I’m sorry to hear about this incident. You should immediately report the assault to the KSRTC customer grievance cell at 080-49596666 or email ksrtc@ksrtc.org / awatar@ksrtc.org. Additionally, file a police complaint at the nearest station, providing details like the bus number, date, time, and location. If KSRTC does not respond, you may escalate the issue to the Transport Commissioner or the Consumer Grievance Redressal Forum.

@complainthub

Visit the official KSRTC website (ksrtc.karnataka.gov.in) of Karnataka Roadways and navigate to the ‘Complaints’ section to lodge your complaint online. Fill in the required details and submit.

In case of online booking, visit the “Bus Ticket Booking - KSRTC (ksrtc.in)” portal and navigate to “CRM Support”, then tap “New Support Ticket” to lodge your complaint.

Escalation to Divisional Controller:

If your issue is not resolved satisfactorily, you can escalate it to higher authorities. Contact the Divisional Controller of the respective division or write to the Managing Director at KSRTC’s head office.

• Address: Karnataka State Road Transport Corporation, Central Office, Post Bag No-2778, KH Road, Shanthinagar, Bengaluru-560027.

Note: For a public grievance regarding KSRTC (such as corruption or working), you can complain to the Department of Transport through the “Janaspandana – Integrated Public Grievance Redressal System (IPGRS)” of Government of Karnataka.

If still need help, reply to us.