Misbehaving by Bus Staff

[complainthub]

Dear @anand123

We’re sorry to hear about your distressing experience on bus MP22ZC2397 on 05/09/2025. For such serious misconduct, we recommend filing a formal complaint with the Madhya Pradesh State Road Transport Corporation (MPRTC)or the local public transport office of the state government. You should also consider reporting the incident to the regional RTO office in Jabalpur with full details and any evidence.

For this, you can use the state public grievance portal of the MP government.

@complainthub

Steps to file an online complaint:

1. Visit the MP CM Helpline website (cmhelpline.mp.gov.in).
2. Click “Submit Complaint/Demand Suggestion” option.
3. Enter your mobile number to create an account or log in if you already have one.
4. Read and accept the disclaimer and proceed after understanding the terms.
5. Open the online complaint form and select the “Complaint” or “Demand and Suggestion” option.
6. Fill out the form with all required details including:

• Provide your personal details (name, mobile number, address).
• Specify the department/ministry and sub-department involved.
• Describe the nature of your complaint in detail.
• Mention the district, village/city, and local government office (if relevant).
• Attach any supporting documents (PDF or images).

7. Submit the form.

If still need help, reply to us.