Order Id : NM3561, I ordered a bed and they never delivered it. upon multiple calls to provided customer care they always keep on extending the delivery date. Maintaining fake reviews and photos on google. I saw negative reviews later on product quality and asked them to cancel the order and they are not even doing that
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If your order is not delivered by Nice Maple, first contact the customer support of Nice Maple by calling at +918037915697 or email info@nicemaple.com.
Further, you can file an online consumer complaint against Nice Maple to the National Consumer Helpline (NCH).
If you are facing any online cyber fraud, call the toll-free helpline number 1930 to report the incident with the Cyber Police Cell.
I already reached out to their customer care multiple times only to hear the delivery is postponed for further dates. I even mailed them asking for cancellation since they are not delivering. They are least bothered to respond
In this condition, you should lodge your complaint to the National Consumer Helpline. Visit the below link to learn how you can complain with the consumer forum.
Consumer forum disposed off stating no required evidence and asking to submit order slip despite of me submitting the documents
If the consumer forum dismissed your complaint due to a lack of evidence and is requesting an order slip., I recommend you re-submit your consumer complaint with the order slip of NIce Maple in both PDF format and as an image.
Please ensure to include the reference/case number of your previous complaint with Consumer Forum (NCH) in your resubmission. This will help connect your new submission to the original case.
The matter will escalated automatically to the respective department.