No availability of buses in morning time (7 am - 7.30 am)

[complainthub]

Dear @Abishiya Ji,

As per your case, “For the past two weeks, no buses have been operating on time from Azhagappapuram to Nagercoil Vadasery between 7:00 AM - 7:30 AM despite the bus schedule board stating that a bus should arrive every 10 minutes. This delay has affected students, employees, and daily commuters, leading to overcrowding when buses do finally arrive. A request is made to ensure punctual bus service as per the designated schedule.”

You can call at the Tamil Nadu State Transport Corporatio (TNSTC) helpline number 18005991500. To lodge an online complaint, follow these instructions:

@complainthub

• Visit the official TNSTC grievance page: https://tnstc.in/
• Click “Contact Us” option to open the online complaint form
• Fill in the required details such as your name, contact information, and specifics of the complaint.
• Provide any relevant evidence, such as ticket numbers or photos, to support your complaint.
• Submit the form and note down the complaint number for future reference.

Must provide all necessary details such as your ticket number, bus number, date of travel, nature of the complaint, and any relevant documentation when filing your complaint.

You can also escalate the complaint to the Bust Depot Manager of Nagercoil.

• Send a formal written complaint addressed to the TNSTC Kanyakumari Division Manager via email or post.
• If possible, attach photos of the bus timing board and proof of delays.

If still need help, reply to us.