Not taken student fare from student

[complainthub]

Dear @MRaha

I suggest you file a formal complaint with the North Bengal State Transport Corporation (NBSTC) if the conductor is not following the correct fare rules for students.

@complainthub

NBSTC Bus Helplines:

• Helpline Number: Call the 24x7 bus helpline at 03582222576 for immediate assistance in case of emergency or help. For issues regarding chartered Bus/Bus Taxis, call to 9046853300.
• WhatsApp Numbers: Message on WhatsApp to the following numbers of the NBSTC divisional offices: Cooch Behar (COB): +918759282932; Siliguri (SLG): +919679481406; Raiganj (RAI): +917001737832 ; Berhampore (BHP): +919330791858
• Email: Send your complaint to nbstcenquiry@gmail.com for a written record of your grievance.

If not resolved, you may lodge your complaint online or contact the regional manager of the respective Depot or the Divisional Manager of the Division. The contact details of the depots are provided on the depots & division page of the North Bengal Roadway’s website.

Make sure to provide the following details in your complaint:

• Bus number: WB65 C9917
• Date and time of incident:
• Route of the bus:
• Description of the incident: Be clear and concise about what happened.
• Your contact information: