Customer service executives not responding toh ghe queries raised through mail and app inspite of having paid the service charges
Dear @vishal_kumar1
We understand you’ve paid service charges but aren’t getting any responses via mail or the app. First, call their 24×7 helpline at +918033113311 and reference your transaction ID. Next, use the in-app live chat or email the nodal grievance officer, requesting escalation and a resolution timeline.
If you still hear nothing within 7 days, lodge a formal complaint on the National Consumer Helpline (NCH) portal or approach your local consumer forum under the Consumer Protection Act.
If still need help, reply to us.