Received Rs 116796/- against claim amount of Rs. 216799/- of Policy No 153600502410004390

[complainthub]

Dear @SUMITA_BANERJEE

For your Mediclaim issue, since you submitted all original bills due to a server failure yet received only ₹1,16,796 against a claim of ₹2,16,799, you should urgently contact your insurer’s claims department with your policy number and claim ID. Request a claim settlement breakdown in writing. If unsatisfied, escalate to the grievance cell of the insurance company and also consider filing a complaint at policyholder.gov.in.

Please also share the name of your insurance company for further help,

@complainthub

As the regulatory authority for the insurance sector, the Insurance Regulatory and Development Authority of India (IRDAI) entertains complaints through its online portal (Bima Bharosa), telephone, or email.

• Bima Bharosa: https://bimabharosa.irdai.gov.in/
• Toll-free numbers: 18004254732, 155255
• Email: complaints@irdai.gov.in
• Official Address: Consumer Affairs Department – Grievance Redressal Cell, IRDAI, Sy. No.115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad – 500032.

Additionally, you may also file your insurance complaints through National Consumer Helpline (NCH).

If still need help, reply to us.