Dear @Karim,
It looks like RedBus might have made a mistake by letting you book seats that weren’t available.
Here’s what you can do:
Contact RedBus customer service through their online portal or helpline +919945600000.
Tell them about the overbooking problem and ask for an explanation.
You can also request compensation for the trouble caused, especially since it affected women and children.
If not get any response within time limit, reach out to the Grievance Officer at RedBus for further assistance.
If they don’t solve the problem, you can take it up with a consumer forum using helpline 1800-11-4000.
If you still need help, feel free to reply to us.