Rude behaviour of bus driver and conductor

[complainthub]

Dear @swathi_gundrati

Your concern about the mistreatment of women passengers with free tickets on TS33 T 2477 (Gadwal Depot, return 24.07.2025, 12:00 PM) is serious. To report this misconduct by the driver and conductor, please contact TSRTC Customer Care at +914069440000 / 04023450033 or file a formal grievance via their grievance portal. Mention date, time, bus number, and staff behavior for appropriate action and counselling.

@complainthub

File an Online Complaint:

• Online Portal: Visit the official TSRTC website at www.tsrtc.telangana.gov.in and login to your account.
• Support: Click the “Feedback & Suggestions” or “Contact Us” section to open the online complaint form.
• Fill out the Complaint Form: Provide all the necessary details in the online complaint form, including your contact information and the specifics of your complaint such as bus number, ticket ID (PNR), driver details, delayed bus, or quality of services.
• Submit the Form: Review the information and submit the form. You should receive a confirmation and a complaint reference number.

If not resolved, contact your bus depot or regional manager.

If still need help, reply to us.