Dear @Mohan ,
We are very sorry to hear about the bad experience you had during your KMS bus journey . To report the driver’s inappropriate behavior and the safety issues, you can contact KMS Travels:
Head Office 9787719199 | 90477 66625 support@kmsbus.com KMS Feedback Portal +91-919787719199
If you don’t get a solution, you can also report this to the Karnataka State Road Transport Authority by Janaspandana on their official website or by calling their helpline.
Steps to file an online complaint:
Visit the Janaspandana website (ipgrs.karnataka.gov.in) or use the mobile app.
Click the option “Click here to login” and select “Citizen” to open the login/register form:
Existing users can log in with their mobile number.
New users need to register (click “New User Registration ”) by providing basic details.
After successfully logging in, click on “Grievance Submission” and agree to the terms and conditions.
Fill out the grievance form with the required details including:
Complainant information (District, Taluka)
Nature of grievance (Delayed service, official misconduct, etc.)
Department/Ministry and its Line Department (Education, Health, etc.)
Service Name (Specific service you are complaining about)
Location of the incident (District, Taluka, Village/Panchayat)
Description of the complaint (750 characters maximum)
Supporting documents (if applicable)
Click “Register” to submit your complaint.
If you still need help, reply to us.