Shortage of buses

[complainthub]

Dear @Mahendra_Kg

Thank you for highlighting the prolonged shortage of bus services on the Aldur–Chikmagalur route. For such issues, we recommend submitting a formal request to the KSRTC Divisional Office in Chikmagalur or via their online grievance portal or call at the helpline number 08049596666 and email ctmopn@ksrtc.org. Mention the lack of frequency and passenger hardship clearly. If no action is taken, you may escalate the matter through the Karnataka State Transport Department.

@complainthub

Online Complaint Registration:

Visit the official KSRTC website (ksrtc.karnataka.gov.in) of Karnataka Roadways and navigate to the ‘Complaints’ section to lodge your complaint online. Fill in the required details and submit.

In case of online booking, visit the “Bus Ticket Booking - KSRTC (ksrtc.in)” portal and navigate to “CRM Support”, then tap “New Support Ticket” to lodge your complaint.

Escalation to Divisional Controller:

If your issue is not resolved satisfactorily, you can escalate it to higher authorities. Contact the Divisional Controller of the respective division or write to the Managing Director at KSRTC’s head office.

• Address: Karnataka State Road Transport Corporation, Central Office, Post Bag No-2778, KH Road, Shanthinagar, Bengaluru-560027.

Note: For a public grievance regarding KSRTC (such as corruption or working), you can complain to the Department of Transport through the “Janaspandana – Integrated Public Grievance Redressal System (IPGRS)” of Government of Karnataka.

If still need help, reply to us.