Ticket collector and the driver of Bus no-AP03Z5513 not responding,not giving balance amount properly

[complainthub]

Dear @jayakumar8412

To report the mismanagement and distress caused at Tirumala depot on 21-05-2025 by the conductor and ticket staff of Bus No. AP03Z5513, you can file a formal complaint with APSRTC by calling 08662570005 or emailing customerservice@apsrtconline.in. Mention the bus number, incident time, and include details about denied boarding and improper balance handling. If no action is taken, escalate through the AP Transport Commissioner’s office.

@complainthub

Steps to File an Online Complaint:

• Visit the APSRTC official website (apsrtc.ap.gov.in/).
• Navigating to the ‘Grievances’ section or login to your account (for e-ticketing disputes)
• Open the online complaint form.
• Fill out the complaint form with all necessary details such as bus number, route, ticket ID, and description of the issue.
• Attach supporting documents or photos of the bus (if any)
• Submit the form.

Finally, note down the reference/acknowledgement ID to track status. You can also use the APSRTC mobile app to make your bus complaints and access online ticketing services.

If your previous complaints are not resolved, contact the regional manager or designated officer of the bus depot by using the phone number or email provided on the contact page of the Andhra Pradesh Roadways’s website.

If still need help, reply to us.