Hi, My name is Amit Das, and I wanted to raise a complain against a school, money froud, during the enquiry for a seat for my son, they have collected the fee and informed us that it’s refundable. but now, there is responce from management and staff.i have supporting mails. management has agreed to return the amount.
Could you please suggest me how to raise a complain against the school management.
Dear @Emi_D
If the school management is not responding to refund requests despite prior confirmation, you can take the following steps:
- Send a Legal Notice: Draft a formal legal notice through a lawyer, mentioning the supporting emails.
- File a Complaint with the Education Department: You can also report the issue to your state’s education board or Directorate of Education.
- Consumer Forum: You may file a complaint on the National Consumer Helpline (www.consumerhelpline.gov.in) for financial fraud.
- Police Complaint: If needed, file a fraud complaint at the local police station.
To assist you better, please share the school name and city/district.
If still need help, reply to us.