Wanted complain against myntra

[Tanvi1]

About refund
I ordered and canceled it after that almost 10 days there is no refund information and not answer about refund
There is no answer from myntra I want my refund back
They are no response and not even answering customer care support

[complainthub]

Dear @Tanvi1

To report the delay in your refund from Myntra after canceling your order, please call at +918061561999 and provide your order ID and cancellation date, or use the “Help Center” on the Myntra app for quicker tracking. If customer care is unresponsive, you can raise a complaint on the National Consumer Helpline for further redressal.

@complainthub

• Visit the Help Center of Myntra’s official portal or use their mobile app. Navigate to the ordered product and select the available options to raise a complaint.

Steps to file an online complaint:

• Visit the Link or open the app.
• Log in and click the Contact Us option from the menu or profile icon.
• The Help Center will open.
• Select the query type – Order related; Non-order related; Recent issues.
• Select the order or subcategories.
• Scroll down and click on the chat option.
• For the payment or refund, click on “Write to us” and attach an invoice or screenshot of the required financial details.
• Describe the issue and register your complaint successfully.

Finally, note down the reference/ticket ID to track status.

Escalation to Grievance Officer:

If your issue is not resolved within the given time frame, escalate it to the Grievance Officer of Myntra. Send a written complaint by email or post to the officer at:

• Phone Number: 08061561999
• Email: customergrievance@myntra.com
• Address: Designation: Manager – CC – Escalation Desk, Myntra Designs Pvt Ltd, Alyssa, Begonia, and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru, Karnataka: 560103, India.

If still need help, reply to us.