How can you file shopping complaints of Myntra?

To file an online shopping complaint about Myntra such as product order, online shopping, payments, refund, delay in delivery, cancellation, return or exchange, defective products, exchange, or delivery-related complaints, you can follow these steps and use the contact details of customer service executives:

Myntra Customer Support

  • Customer Care: Contact Myntra’s toll-free customer care number at +918061561999 to register your complaint.
  • Online Complaint: Visit the Help Center of Myntra’s official portal or use their mobile app. Navigate to the ordered product and select the available options to raise a complaint.

Steps to file an online complaint:

  • Visit the Link or open the app.
  • Log in and click the Contact Us option from the menu or profile icon.
  • The Help Center will open.
  • Select the query type – Order related; Non-order related; Recent issues.
  • Select the order or subcategories.
  • Scroll down and click on the chat option.
  • For the payment or refund, click on “Write to us” and attach an invoice or screenshot of the required financial details.
  • Describe the issue and register your complaint successfully.

Finally, note down the reference/ticket ID to track status.

Escalation to Grievance Officer:

If your issue is not resolved within the given time frame, escalate it to the Grievance Officer of Myntra. Send a written complaint by email or post to the officer at:

  • Phone Number: 08061561999
  • Email:
  • Address: Designation: Manager – CC – Escalation Desk, Myntra Designs Pvt Ltd, Alyssa, Begonia, and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru, Karnataka: 560103, India.

Approach Consumer Forum:

If you are not satisfied with the resolution, you may approach the National Consumer Helpline (NCH) with details like invoices and product images for further action.

:tipping_hand_man:t5: Tips: Keep all correspondence records, including reference numbers and communication with customer service, as they may be required for escalation or legal proceedings.

Still, have a question? :thinking: Ask by replying to us. :point_down:t5: We will help you to resolve it.

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