How can you file shopping complaints of Myntra?

Retail & E-Commerce
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To file an online shopping complaint about Myntra such as product order, online shopping, payments, refund, delay in delivery, cancellation, return or exchange, defective products, exchange, or delivery-related complaints, you can follow these steps and use the contact details of customer service executives:

Myntra Customer Service
Myntra Customer Service1801×720 108 KB

Myntra Customer Support

  • Customer Care: Contact Myntra’s toll-free customer care number at +918061561999 to register your complaint.
  • Online Complaint: Visit the Help Center of Myntra’s official portal or use their mobile app. Navigate to the ordered product and select the available options to raise a complaint.

Steps to file an online complaint:

  • Visit the Link or open the app.
  • Log in and click the Contact Us option from the menu or profile icon.
  • The Help Center will open.
  • Select the query type – Order related; Non-order related; Recent issues.
  • Select the order or subcategories.
  • Scroll down and click on the chat option.
  • For the payment or refund, click on “Write to us” and attach an invoice or screenshot of the required financial details.
  • Describe the issue and register your complaint successfully.

Finally, note down the reference/ticket ID to track status.

Escalation to Grievance Officer:

If your issue is not resolved within the given time frame, escalate it to the Grievance Officer of Myntra. Send a written complaint by email or post to the officer at:

  • Phone Number: 08061561999
  • Email: customergrievance@myntra.com
  • Address: Designation: Manager – CC – Escalation Desk, Myntra Designs Pvt Ltd, Alyssa, Begonia, and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru, Karnataka: 560103, India.

Approach Consumer Forum:

If you are not satisfied with the resolution, you may approach the National Consumer Helpline (NCH) with details like invoices and product images for further action.

:tipping_hand_man:t5: Tips: Keep all correspondence records, including reference numbers and communication with customer service, as they may be required for escalation or legal proceedings.

Still, have a question? :thinking: Ask by replying to us. :point_down:t5: We will help you to resolve it.

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