Where can I complain about HP devices and electronic products?

Electronics
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If you have complaints about devices and electronic products of HP (Hewlett Packard) India, including issues related to laptops, desktops, printers, headsets, and other accessories, for both home and business use, follow this guide and use the provided contact details of HP customer service:

HP Customer Support
HP Customer Support1315×720 66.5 KB

HP Customer Support:

  • Customer Care Number: Call at the toll-free number 18002587170 or 18602583079 to talk with HP’s customer service representative. For technical support, dial the helpline number 18448141800.
  • WhatsApp: Message on 18335950700.
  • Email: Send an email to hpstoreindia@customerservice.team (for the online HP store).

To repair the devices (in warranty or out of warranty), visit the nearest “HP Authorized Service Center” with your HP device.

If you have any complaint regarding the online HP Store, call at 18001084747 (for personal devices) or message on WhatsApp number 18337500500. In case of HP business support, dial 18001084746 or email to in.contact@hp.com to raise your concerns.

Steps to file an online complaint:

  • Visit HP’s official website (hp.com).
  • Navigate to the “Support” section from the menu.
  • Click sign in to chat with a representative or open the online complaint form.
  • Fill out the online complaint form with details of your issue, HP device, and supporting evidence.
  • Submit your complaint.

Finally, Note down the ticket/reference number provided for future reference. You can also use the HP Care mobile app or Windows software for customer service.

Escalation to Grievance Officer/Manager:

If your previous issue isn’t resolved by the customer support team, escalate it to the Grievance Officer/Manager of HP India by writing a complaint letter including the ticket/reference number and explaining the unresolved issue. Send it by email at opsmanager@hp.com or contact the authorized service center.

:tipping_hand_man: Note: If your previous complaints are not resolved or the consumer rights are violated by HP, file an informal complaint to the National Consumer Helpline (NCH) of the Department of Consumer Affairs.

Still, have questions? :thinking: Ask by replying to us. :point_down: We will help you.

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