Where to complain about private schools?

Education
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In India, if you have a complaint about a private school, there are a few ways you can take and approach education authorities depending on the issue:

Filing a complaint about private school in India
Filing a complaint about private school in India1260×720 103 KB

1. School Principal:

First Step: Always start by trying to resolve the issue directly with the school. Schedule a meeting with the principal or concerned department head and present your complaint. Gather evidence like receipts, emails, or student work (if relevant) to support your claims.

2. Government Authorities:

Central Level:

  • Department of School Education and Literacy (DoSE&L): This department under the Ministry of Education deals with school education and literacy mission across India. It’s relevant for organizations like CBSE, KVS (Kendriya Vidyalaya), JNV (Jawahar Navodya Vidyalaya), NIOS (National Institute of Open Schooling), NCERT, and NCTE. You can visit the DSEL portal for contact information or any complaint redressal mechanisms.

National Level:

State Level:

1. State Education Department: Each state has its department that oversees private schools. These departments might be further divided into:

  • Basic Education Department: For complaints or matters related to primary and elementary education.

  • Higher Secondary Education Department: For the issues concerning higher secondary education (grades 11 and 12). Find the contact details (including specific department if applicable) for your state’s education department on their official website.

Note: You can use the state public grievance redressal portals to lodge your complaints to these school education departments.

2. School Affiliation Board (CBSE, ICSE etc.): If your school is affiliated with a specific board like CBSE or ICSE, you can file a complaint with them regarding curriculum irregularities or affiliation issues.

Right to Education: You can report grievances related to the RTE Act or violation of your educational rights, by contacting your district administrative authorities. Further, approach the district or state high court of the respective state.

:person_tipping_hand:t6: Tips for Filing Your Complaint:

  • Be clear and concise about the issue
  • Provide evidence to support your school complaints claims (if possible)
  • State the desired outcome you expect from the complaint
  • Keep copies of all communication and documents related to the complaint with the private schools such as receipts of fees, charges, etc.

Remember, the specific authorities and procedures might vary slightly depending on your state.

Still, have any queries? :thinking: Ask by replying below.

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I have always believed in the values of fairness, transparency, and mutual respect. These values are the foundation of any educational institution, ensuring that students not only receive a quality education but also learn important life lessons about justice and equality. However, recent events have shaken my faith in DPS, Howrah school’s administration and its commitment to these principles.
The Principal and the senior teachers of DPS, Howrah is playing pivotal role in all these horrible events. They think themselves as the supreme authority and can take decision over and above beyond the limits. They got many exciting skill sets such as :

  1. They are all expert of mental telepathy
  2. They are all great forensic expert who can tell you about the motive of a student only seeing the CCTV footage
  3. They love only those students who’s parents has got strong political background
  4. They are great psychologist who has the capability to understand that a student telling lie or truth or acts dramatically
    With all of these rare skill sets they spoiled the mental heath of many children. The parents are admitting their children in DPS, Howrah with a great hope but it ends with horrible experience for few of them. Hopefully they will follow, maintain and carry forward the same tradition.
    Now, the time has come to get awarded for their critical skill sets.
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Dear @Unfortunate_Parent

I can only suggest that:

To raise your concerns about the unethical administrative activities of DPS-Howrah, you can contact the CBSE regional office in Bhubaneswar for West Bengal (cbse.gov.in) using the provided contact details.

For more help, we have provided the list of public authorities for school education in the post above.