Where to complain about private schools?

In India, if you have a complaint about a private school, there are a few ways you can take and approach education authorities depending on the issue:

1. School Principal:

First Step: Always start by trying to resolve the issue directly with the school. Schedule a meeting with the principal or concerned department head and present your complaint. Gather evidence like receipts, emails, or student work (if relevant) to support your claims.

2. Government Authorities:

Central Level:

  • Department of School Education and Literacy (DoSE&L): This department under the Ministry of Education deals with school education and literacy mission across India. It’s relevant for organizations like CBSE, KVS (Kendriya Vidyalaya), JNV (Jawahar Navodya Vidyalaya), NIOS (National Institute of Open Schooling), NCERT, and NCTE. You can visit the DSEL portal for contact information or any complaint redressal mechanisms.

National Level:

State Level:

1. State Education Department: Each state has its department that oversees private schools. These departments might be further divided into:

  • Basic Education Department: For complaints or matters related to primary and elementary education.

  • Higher Secondary Education Department: For the issues concerning higher secondary education (grades 11 and 12). Find the contact details (including specific department if applicable) for your state’s education department on their official website.

Note: You can use the state public grievance redressal portals to lodge your complaints to these school education departments.

2. School Affiliation Board (CBSE, ICSE etc.): If your school is affiliated with a specific board like CBSE or ICSE, you can file a complaint with them regarding curriculum irregularities or affiliation issues.

Right to Education: You can report grievances related to the RTE Act or violation of your educational rights, by contacting your district administrative authorities. Further, approach the district or state high court of the respective state.

:person_tipping_hand:t6: Tips for Filing Your Complaint:

  • Be clear and concise about the issue
  • Provide evidence to support your school complaints claims (if possible)
  • State the desired outcome you expect from the complaint
  • Keep copies of all communication and documents related to the complaint with the private schools such as receipts of fees, charges, etc.

Remember, the specific authorities and procedures might vary slightly depending on your state.

Still, have any queries? :thinking: Ask by replying below.