Why shipment not delivered and false remark by XpressBee?

[nsou2012]

AWB No:153431036824658 Name: XpressBees’s

Dear Sir,

Under above mention AWB No here your representative not visit my house but Remarks : Refuse customer.

This is very poor service and I need this materials most urgent.

Please provide me the way of solve this matter. Because its taking too long.

Thanks

Soumya Nanda

[complainthub]

Dear @nsou2012,

If there is a misunderstanding with your delivery, as the representative did not visit and marked the order as “Refused by customer.”, lodge your complaint with XpressBees’s customer service to report this issue. You can reach them through their customer service number +912049116100 or online portal to request urgent re-delivery of your materials. Follow these instructions:

@complainthub

Steps to file an online complaint:

• Visit XpressBees’s official website (xpressbees.com) .
• Navigate to “Contact Us” page from the menu.
• Click “Customer support ” or “Business Query” to open the online complaint form.
• Fill out the form with required details including necessary details like shipment number, tracking ID, type of issue, and supporting evidence (if any).
• Submit the form.

Please ensure to mention the urgency of your order and the incorrect remark made. If still need help, reply to us.

[Asha_Thakur]

Mujhe mera oder return karvana h joki mujhe aaj hi recive hua ha ok