about lot of power cuts that are going on in Bangalore due to bescom

[rakki]

I have a small scale industries in Bangalore (machine embroidery) and due to the lot of power cuts in our area sunkadakatte i have raised the complaint in there costumer care and i have been doing it for more than 3 months and everytime there is same reason for the power cuts and now a days they have made timings for power cuts daily if they have a problem in the early morning they just don’t give the electricity till 11 and due to this I have lost more orders and money any suggestions ( any other means of electricity supply like genset or ups is out of my budget plz don’t comment on that regard)

[complainthub]

Dear @rakki

If you are facing frequent power cuts in your area even after lodging your complaint with the BSECOM, lodge an online public grievance through the Janaspandana - Integrated Public Grievance Redressal System (IPGRS) portal of the government of Karnataka to raise your concern with higher authorities of respective departments. Follow these instructions:

@complainthub

Steps to file an online complaint:

1. Visit the Janaspandana website (ipgrs.karnataka.gov.in) or use the mobile app.
2. Click the option “Click here to login” and select “Citizen” to open the login/register form:

• Existing users can log in with their mobile number.
• New users need to register (click “New User Registration ”) by providing basic details.

3. After successfully logging in, click on “Grievance Submission” and agree to the terms and conditions.
4. Fill out the grievance form with the required details including:

• Complainant information (District, Taluka)
• Nature of grievance (Delayed service, official misconduct, etc.)
• Department/Ministry and its Line Department (Education, Health, etc.)
• Service Name (Specific service you are complaining about)
• Location of the incident (District, Taluka, Village/Panchayat)
• Description of the complaint (750 characters maximum)
• Supporting documents (if applicable)

5. Click “Register” to submit your complaint.

To file your electricity complaint online, read: How can you file complaints about BESCOM electricity services?

If still need help, reply to us.