Dear @rakki
If you are facing frequent power cuts in your area even after lodging your complaint with the BSECOM, lodge an online public grievance through the Janaspandana - Integrated Public Grievance Redressal System (IPGRS) portal of the government of Karnataka to raise your concern with higher authorities of respective departments. Follow these instructions:
Steps to file an online complaint:
Visit the Janaspandana website (ipgrs.karnataka.gov.in) or use the mobile app.
Click the option “Click here to login” and select “Citizen” to open the login/register form:
Existing users can log in with their mobile number.
New users need to register (click “New User Registration ”) by providing basic details.
After successfully logging in, click on “Grievance Submission” and agree to the terms and conditions.
Fill out the grievance form with the required details including:
Complainant information (District, Taluka)
Nature of grievance (Delayed service, official misconduct, etc.)
Department/Ministry and its Line Department (Education, Health, etc.)
Service Name (Specific service you are complaining about)
Location of the incident (District, Taluka, Village/Panchayat)
Description of the complaint (750 characters maximum)
Supporting documents (if applicable)
Click “Register” to submit your complaint.
To file your electricity complaint online, read: How can you file complaints about BESCOM electricity services?
If still need help, reply to us.