Any successful experiences with complaints and reimbursement from agoda?
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Unfortunately, we don’t have personal experiences to share about the resolution of the complaint and reimbursement from Agoda support team. However, we can offer some general advice.
You can complain to Agoda’s customer service with your booking confirmation and any evidence of the issue (like photos or videos) through their chat support (agoda.com). Get help to check your payment method’s dispute process, as they may have options to recover your funds.
If no action has been taken for reimbursement from agoda, you may lodge a consumer complaint to the consumer protection agencies or organizations in your country.
For more help, read: How can I file booking complaints of Agoda?