Dear @deepika_badugu,
I understand how difficult it was for you, especially with a small child, to wait for hours with limited buses and face rude behavior from the conductor. Here are some steps you can take:
- File a Complaint with TSRTC: Contact TSRTC at +914069440000 or 04023450033 or use their official website to report the lack of buses on the Hyderabad to Nalgonda route and mention the conductor’s rude behavior.
- Request Additional Buses: You can also submit a request for more buses on this route by contacting the local TSRTC depot manager. Highlight that overcrowding is due to free bus services and more buses are needed.
- Escalate to Local Transport Authorities: If the issue continues, you may reach out to the local transport authority or submit a suggestion on the TSRTC grievance portal.
These steps may help improve service on this route. Let me know if you need more assistance.