Complaint against best driver

[complainthub]

Dear @Ashok_Sankpal

To report rash driving and passenger safety negligence by the driver of Bus No. E-340 (MH01 EW 3258) at Asalpha Village on 12:41 PM, please file a complaint with Mumbai’s BEST by calling at 1800227550 or emailing transport@bestundertaking.com. Include date, time, location, and details of the incident. You may also escalate it to the Mumbai Traffic Police.

@complainthub

Steps to file an online complaint:

• Visit the official BEST website
• Navigate to the ‘Customer Service’ section to open the online complaint form.
• Fill out the complaint form with the required details including bus number, bus route, or service number.

Escalation to Head Office:

If your complaint requires further attention or you wish to escalate the matter, you can reach out to the Deputy Public Relations Officer, at +912222799395 or +912222799396. Alternatively, you can send an email to probestundertaking@gmail.com detailing the issue and your previous attempts to resolve it.

Further, you can write a complaint letter to the Appellate Authority or Managing Director of BEST at:

• Address: Appellate Authority, Brihanmumbai Electric Supply & Transport Undertaking, BEST Bhavan Colaba Causeway, Shahid Bhagat Singh, BEST Marg, Marg, Colaba, Mumbai, Maharashtra 400001.

If still need help, reply to us.