Complaint against BMTC Conductor & Ticket Checker – Ticket Not Issued, Unfair Fine

[complainthub]

Dear @Sri_Ram

We’re sorry to hear about your experience on BMTC bus KA01AR0399 on 03/09/25. To report misconduct by the conductor and ticket checker and request a refund, email your full complaint along with UPI proofs to BMTC or call 80-22483777. You may also escalate the issue to the Karnataka Lokayukta or file a complaint via the Seva Sindhu portal if no action is taken. You can use the BTMC grievance portal to lodge your complaint online about this incident.

@complainthub

Online Complaint Registration:

Visit the official KSRTC website (ksrtc.karnataka.gov.in) of Karnataka Roadways and navigate to the ‘Complaints’ section to lodge your complaint online. Fill in the required details and submit.

In case of online booking, visit the “Bus Ticket Booking - KSRTC (ksrtc.in)” portal and navigate to “CRM Support”, then tap “New Support Ticket” to lodge your complaint.

Escalation to Divisional Controller:

If your issue is not resolved satisfactorily, you can escalate it to higher authorities. Contact the Divisional Controller of the respective division or write to the Managing Director at KSRTC’s head office.

• Address: Karnataka State Road Transport Corporation, Central Office, Post Bag No-2778, KH Road, Shanthinagar, Bengaluru-560027.

Note: For a public grievance regarding KSRTC (such as corruption or working), you can complain to the Department of Transport through the “Janaspandana – Integrated Public Grievance Redressal System (IPGRS)” of Government of Karnataka.

If still need help, reply to us.