Cooling Issue with Portable AC and Lack of Response from Croma Kanjur Store

[nageshbharve]

We have purchase portable ACin we which we were having coolling issue and we registered complain no.C0039844650 I have allready visited below croma store twitch at kanjur branch but still no action or feedback recevied from croma

Staff not giving proper feedback or solution

[complainthub-team]

Dear @nageshbharve,

To resolve the cooling issue with your portable AC (complaint no. C0039844650), please:

1. Contact Croma’s customer service at 18005727662 or +914046517910 or email them at customersupport@croma.com for a quick update.

2. Escalate the issue by submitting a grievance on Croma’s website if no action is taken at the Kanjur branch.

@complainthub

File an Online Complaint:

• Visit the official website of Croma: https://www.croma.com/
• Click “Help & Support ” from the menu.
• Click “Raise a request” to open the online complaint form.
• Fill out the required information including order ID and description of the issue such as delayed delivery, order cancellation, refund, or defective products.
• Submit the form.

If you still need help, feel free to reply to us.