To file complaints about electronic & home appliances products of Voltas, including issues related to Air Conditioners, refrigerators, Air Purifiers, commercial refrigeration/ACs, washing machines, air coolers, microwaves, dishwashers, water dispensers/heaters, stabilizers, and other premium electronic products & services, you can follow these steps and use the provided contact details of customer service:
Voltas Customer Support:
- Customer Care Number: Call to the toll-free number 1860599455 or 18605994555 to talk with Voltas’s representatives. For home appliances issues, contact at +919650694555 or +912268353161 (for order and delivery problems).
- WhatsApp: Message on +919650694555.
- Email: Send an email to vcare@voltas.com.
If you have complaints about Voltas Bako, dial the helpline number 18605994444 or WhatsApp at +919818994444. You can also email at wecare@voltasbeko.com.
Steps to file an online complaint:
- Visit the Voltas service website (voltasservice.com/).
- Navigate to the “Service Request” section of the menu to open the online complaint form.
- Enter product ID and fill out the form with the required details including product issue and expected resolution.
- Submit the form,
Finally, note the reference number for tracking and escalation.
Escalate to Service Head:
If the complaint is not resolved by the support team, escalate it with the reference ID to the Head of Service of Voltas at Head Office. You can write a complaint letter or email your concerns to:
- Phone Number: +911166505507, +911166505757
- Email: servicehead@voltas.com
- Address: Head of Consumer Service – Head Office, Voltas Limited, Voltas House A, Dr Babasaheb Ambedkar Raod, Chinchpokli, Mumbai – 400033.
Still, not resolved? For further escalation, contact the Chief Operation Officer with your complaint reference by emailing coo.voltasac@voltas.com.
Consumer Forum:
Note: If your previous complaints are not resolved by Voltas or the consumer rights are violated, file an informal complaint to the National Consumer Helpline (NCH) of the Department of Consumer Affairs.
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