How can you complain about electronic products of Voltas?

Electronics
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To file complaints about electronic & home appliances products of Voltas, including issues related to Air Conditioners, refrigerators, Air Purifiers, commercial refrigeration/ACs, washing machines, air coolers, microwaves, dishwashers, water dispensers/heaters, stabilizers, and other premium electronic products & services, you can follow these steps and use the provided contact details of customer service:

Voltas Customer Support
Voltas Customer Support1530Ă—720 59.2 KB

Voltas Customer Support:

  • Customer Care Number: Call to the toll-free number 1860599455 or 18605994555 to talk with Voltas’s representatives. For home appliances issues, contact at +919650694555 or +912268353161 (for order and delivery problems).
  • WhatsApp: Message on +919650694555.
  • Email: Send an email to vcare@voltas.com.

If you have complaints about Voltas Bako, dial the helpline number 18605994444 or WhatsApp at +919818994444. You can also email at wecare@voltasbeko.com.

Steps to file an online complaint:

  • Visit the Voltas service website (voltasservice.com/).
  • Navigate to the “Service Request” section of the menu to open the online complaint form.
  • Enter product ID and fill out the form with the required details including product issue and expected resolution.
  • Submit the form,

Finally, note the reference number for tracking and escalation.

Escalate to Service Head:

If the complaint is not resolved by the support team, escalate it with the reference ID to the Head of Service of Voltas at Head Office. You can write a complaint letter or email your concerns to:

  • Phone Number: +911166505507, +911166505757
  • Email: servicehead@voltas.com
  • Address: Head of Consumer Service – Head Office, Voltas Limited, Voltas House A, Dr Babasaheb Ambedkar Raod, Chinchpokli, Mumbai – 400033.

Still, not resolved? For further escalation, contact the Chief Operation Officer with your complaint reference by emailing coo.voltasac@voltas.com.
Consumer Forum:

:tipping_hand_man:t5: Note: If your previous complaints are not resolved by Voltas or the consumer rights are violated, file an informal complaint to the National Consumer Helpline (NCH) of the Department of Consumer Affairs.

Still, have questions? :thinking: Ask by replying to us. :point_down:t5: We will help you.

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