To file complaints about Siemens appliances in India, including issues related to cooking and baking devices, refrigerators and freezers, dish or laundry care, or coffee machines, you can use the following steps and the provided contact details of Siemens customer service:
Siemens Customer Support:
- Customer Care Number: Call Siemens India’s customer service toll-free helpline number 18002091850 to talk with a representative.
- Email: Send an email to service.in@siemens-home.bsh-group.com.
If your device is under warranty period and needs repair, visit the nearest authorized Siemens service center. If possible, provide pictures or videos that visually depict the malfunction.
Steps to file an online complaint:
- Visit Siemens’s official website (siemens-home.bsh-group.in).
- Navigate to the “Customer Service” page from the menu.
- Click “Contact Form” to open the online complaint form.
- Fill out the form with the required details including all necessary details such as the appliance model number, purchase date, and a clear description of the issue.
Finally, note down the reference/ticket number to track status.
Note: If your previous complaints are not resolved or the consumer rights are violated by Siemens, file an informal complaint to the National Consumer Helpline (NCH) of the Department of Consumer Affairs.
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