To file complaints about fast-moving consumer goods (FMCGs) products of Nestlé India including issues related to Nescafe beverages, Nestlé breakfast cereals, chocolates and confectionery (KitKat, munch, Barone, milkybar), dairy products, nutrition, and foods (Maggi, masala, etc.), you can use the following contact details and steps:
Nestle Customer Support:
- Customer Care Number: Call Nestle’s toll-free helpline number 18001031947 to raise your general complaints.
- WhatsApp: Message on +919717771947.
- Email: Send your concerns by email at wecare@in.nestle.com
For issues regarding exports, send your query by emailing exports.enquiry@in.nestle.com.
Steps to file an online complaint:
- Visit the Nestle India website (nestle.in).
- Navigate to the “Contact Us” page.
- Fill out the provided online complaint form with all relevant details, including your contact information, product name, and any supporting documents.
- Submit the form.
Finally, note down the reference/ticket number to track status. If your complaint is not resolved satisfactorily, you can escalate it by contacting the Nestlé Head Office at +911242389300 or sending a fax to +911242389399.
Approach the Consumer Forum:
If your complaints are unresolved by Nestle India or consumer rights are violated, file an informal complaint with the National Consumer Helpline (NCH). For complaints about the quality of packaged food or restaurants, lodge your complaint with the Food Safety and Standards Authority of India (FSSAI).
Still, have questions? 
ask by replying to us. 
We will help you.