To file a complaint about packaged food products of Haldiram’s Foods including issues related to dry fruits, namkeen, papad, mathri, packed sweets, cookies, and other items, you can follow these steps and use the provided contact details:
Haldiram’s Customer Support:
- Customer Care Number: Call at Haldiram’s helpline number +917122779451 or +917030000146 to raise your general complaints.
- Email: Send your complaints by email to support@haldirams.com.
Steps to file an online complaint:
- Visit the Haldiram’s website (haldirams.com).
- Navigate to the “Contact Us” page.
- Open the online complaint form.
- Fill out the form by providing detailed information about your complaint and brand/product name.
- Attach any evidence, such as pictures or messages.
- Submit the form.
Finally, note down the reference number to track the status. If your issue is not resolved, escalate it by contacting the regional office:
- Address: Haldiram Corporate Head Office, Plot No. 145/146, Haldiram House, Bhandara Road Chowk, Old Pardi Naka, Surya Nagar, Nagpur, Maharashtra 440035.
Approach the Consumer Forum:
If your complaints are unresolved by Haldiram or consumer rights are violated, file an informal complaint with the National Consumer Helpline (NCH). For complaints about the quality of packaged food or restaurants, lodge your complaint with the Food Safety and Standards Authority of India (FSSAI).
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