To file complaints about foods and Ayurveda products of Patanjali Ayurveda including issues related to medicines, foods, nutraceuticals, personal care, health care, and paridhan, you can follow these steps and use the provided contact details:
Patanjali Ayurveda Customer Support:
- Customer Care Number: Call at Patanjali’s helpline number 18601800180 or +911334610111 to raise your general complaints.
- Email: Send your concerns by email at customercare@orderme.co.in.
If you have issues regarding queries/complaints/feedback/suggestions and the quality of the product, call at 18001804108 or email feedback@patanjaliayurved.org. For problems related to the Swadeshi Samridhi Card ordered through the Order Me App, email care.ssc@patanjaliayurved.org with your order ID.
To raise your concern about Authorised Patanjali Stores, email to support.ssc@patanjaliayurved.org.
Steps to file an online complaint:
- Visit the Patanjali Ayurved website (patanjaliayurved.net).
- Navigate to the “Contact Us” page.
- Fill out the contact form by providing your contact details, product/brand name, and details of your complaint.
- Submit the form.
Finally, note down the reference/ticket number to track status. If your issue is not resolved through the initial contact, you can escalate it by sending a detailed email with your complaint reference number to feedback@patanjaliayurved.org. You can also write a complaint letter to:
- Address: Patanjali Ayurved Limited, Haridwar, Uttarakhand - 249401.
Approach the Consumer Forum
If your complaints are unresolved by Patanjali Ayurved or consumer rights are violated, file an informal complaint with the National Consumer Helpline (NCH). For complaints about the quality of packaged food or restaurants, lodge your complaint with the Food Safety and Standards Authority of India (FSSAI).
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For more information, read: Patanjali Grievance Redressal Policy