DMart mosquito racket

[RajaKishore_Bejugam]

I have purchased mosquito racket on DMart with selling price 329 after 2 weeks it is not working well i went to store asked them to replace the product as there is seven return policy so they are not considering for replacement

[complainthub]

Dear @RajaKishore_Bejugam

As your mosquito racket from DMart stopped working after two weeks and the store refused replacement citing the 7-day return policy, we recommend contacting DMart Customer Support at 02268120900 / +912233400500 or emailing *customerservice@dmart.in* with your bill and product details. Clearly mention the defect and request a resolution. If no support is offered, you can file a complaint on the National Consumer Helpline portal.

@complainthub

• Visit the official DMart websites (dmart.in) or the DMart Ready App.
• Navigate to the “Contact Us” page of the website or click “Feedback” to open the online complaint form.
• Fill out the online form with required details including product name, type of complaint, and description of the issue.
• Submit the form.

Finally, note down the reference number to track the status. If your issue is unresolved, escalate the matter by requesting to speak with a manager or higher authority within the DMart customer service department. You can also visit the nearest DMart retail mall or departmental store.

If still need help, reply to us.