How I complaint against 99rpm.com?

[Mushtaq71]

My shipment order #700644587 recived on 27th this month , one of the product nikle plated shield holder in shipment is used or old one, it’s have a lot of rust on steel bracket. I requesting them many time, send more then 4 mails, but no response from the. Even I found phone number on there side but the person not responding.
Company details as below 99rpm Web Private Limited

Correspondence Ad99rpm Web Private Limited
CIN: U74900DL2013PTC251994
Correspondence Address: Post Box No. 1, Post Office, Chakan - 410501, Pune (Maharashtra)
Regards

[complainthub]

@Mushtaq71

Since you haven’t received a satisfactory resolution for 9rpm’s lack of response regarding your damaged order #700644587, you can file a consumer complaint with the National Consumer Helpline (NCH) by helpline number 1800-11-4000 / 1915. For more help, read this instructions:

@complainthub

Step 1: Visit the NCH Portal (https://consumerhelpline.gov.in/)

Step 2: Register or Login

• If you’re a new user, click the “Sign Up” button and fill out the Consumer Registration Form.
• If you already have an account, log in using your credentials.

Step 3: Choose the Grievance Registration Form

• Select “Consumer Grievance” from the available options.

Step 4: Register Your Complaint

Fill out the online consumer complaint form. Here’s what you’ll need to provide:

• Personal Details: Name, contact information, etc.
• Complaint Nature: Briefly describe the issue you’re facing.
• Product & Service Details: Include details like purchase city, industry, product value, company name, and dealer details (if known).
• Description of Dispute: Explain the problem with facts and dates.
• Supporting Documents: Attach copies of bills, photos, warranty cards, or any other relevant documents (optional but helpful).

If still not resolved, reply to us.