To file complaints about spare parts and automobile accessories of 99rpm including issues related to online orders of spare parts (FIAT or BAJAJ), service, Oils, vehicle engines, delayed/defective delivery, cancellation/refund disputes, and other products, you can follow these steps and use the provided contact details:
99rpm Customer Support:
You can send an email to sales@99rpm.com for order complaints such as damages, missing products, and warranty issues. 99rpm customer support team will respond to you within 1 working day.
Steps to file an online complaint:
- Visit the 99rpm website (99rpm.com).
- Navigate to “Contact Us” page.
- Login to your account.
- Choose the “Support” section from the menu
- Fill out the online complaint form including your order number, the issue faced, and any relevant photos or documents.
- Submit the form.
Finally, note down the reference number to track the status.
If your issue is not resolved satisfactorily, escalate the complaint to the Customer Service Department of 99rpm by contacting the corporate office.
- Corporate Address: Post Box No. 1, Post Office, Chakan - 410501, Pune (Maharashtra)1.
Approach the Consumer Forum:
If your lodged complaints are not resolved by 99rpm or the consumer rights are violated, file an informal consumer complaint with the National Consumer Helpline (NCH) with all correspondence and evidence of your attempts to resolve the issue with 99rpm.
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