To file complaints about two-wheeler vehicles of Bajaj Auto including issues related to motorcycles, scooters, and three-wheelers (Pulser, Chetak, KTM, etc.), spare parts, quality of service, and other vehicle problems, you can follow these steps and use the provided contact details:
Bajaj Auto Customer Support:
- Customer Care Number: Call at Bajaj Auto’s helpline number +917219821111 to raise your complaints with a representative.
- Email: Send your complaint to customerservice@bajajauto.co.in.
You can also visit the local dealer to resolve your issues regarding your bike, scooter, or vehicle of Bajaj. If you have concerns regarding corporate sales, email corporatesales@bajajauto.co.in.
Steps to file an online complaint:
- Visit the Bajaj Auto website (bajajauto.com).
- Navigate to the ‘Customer Service’ section.
- Click the “Contact Us” option to open the online complaint form.
- Fill out the complaint form by providing all necessary details, including your contact information, vehicle model (scooter, bike, motorcycle, etc.) and a detailed description of the issue.
- Submit the form.
Finally, note down the reference/ticket number to track status. If your issue is not resolved, you can escalate it by writing to the head office or visiting the regional offices.
- Phone Number: +912027407000
- Address: Bajaj Auto Ltd., Akurdi, Pune 411035, India.
Approach the Consumer Forum
If your complaints are unresolved by Bajaj Auto or consumer rights are violated, file an informal complaint with the National Consumer Helpline (NCH). Provide all supporting evidence and correspondence with the company.
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