How can I file a police complaint or e-FIR to Gujarat Police?

Legal
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If you want to file a police complaint or e-FIR for cognizable/non-cognizable civil offences (including civil/criminal cases, citizen services, theft, illegal activities, and police harassment) to Gujarat (GJ) Police, follow these steps or use the provided helplines or contact details to file your complaint with Gujarat Police:

Register your public grievance to Gujarat Police
Register your public grievance to Gujarat Police1445×720 157 KB

Steps to file an online police complaint or e-FIR:

  1. Visit Gujarat Police’s official website (police.gujarat.gov.in).
  2. Click to “CCTNS Citizen Portal (gujhome.gujarat.gov.in)” from the citizen section.
  3. Choose “e-Application - Complaint/e-FIR” to open the online complaint form.
  4. Login or register yourself as a citizen.
  5. After successfully logging in, click “lodge a complaint” option to open the form.
  6. Fill out the form with required details by providing your details, incident details, victim information (if applicable), and any supporting documents.
  7. Submit the form.

Finally, note down the reference/case or acknowledgement number for tracking. You can also file an FIR at your local police station directly for serious offenses like theft, assault, or accidents. After lodging your FIR, don’t forget to obtain a free copy of the FIR and acknowledgment receipt as a proof.

You can also file an RTI online with the Gujarat Police to request specific information related to your case.

Gujarat Police Helpline Number:

In an emergency, dial 112 (Emergency Response System) to get help from police, fire, or medical services or call at toll-free number 100 to contact the state police control room (PCR). For cybercrimes, call the toll-free helpline number 1930 or lodge an online complaint through National Cybercrime Reporting Portal.

If you want to contact the state police headquarters, call at the helpline number +917923246330 / +917923254343 or email dgp-scr@gujarat.gov.in. For complaints related to corruption, call to Anti-Vigilance Officer at 1064 / +917923257133 or email cor-crime@gujarat.gov.in.

For other issues, email:

If your case or police complaint is not resolved or dissatisfied with final resolution, escalate the case to higher authorities. The levels of escalation are:

  1. District Superintendent of Police (SP)
  2. Range Inspector General of Police (IG)
  3. Director General of Police (DGP), Gujarat Police

:tipping_hand_man:t5: Note: If your police complaints (including corruption and harassment) aren’t addressed to your satisfaction, lodge a public grievance online to the Appellate Officer for Gujarat Police at the Home Department through “Samadhan CMO Gujarat- Public Grievance Redressal System” portal of the government of Gujarat.

Still, have questions? :thinking: Ask by replying to us. :point_down:

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