How can I file a police complaint or e-FIR to Himachal Pradesh (HP) Police?

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If you want to report crimes or incidents or file a police complaint or e-FIR (non-cognizable offences) to Himachal Pradesh (HP) Police, follow these steps and use the provided helplines & contact details of respective officials:

Register an e-FIR or police complaint to Himachal Police
Register an e-FIR or police complaint to Himachal Police1580Ă—720 162 KB

Steps to file an online complaint or e-FIR:

You can file a police complaint that is a less formal way to report an incident, either orally or in writing for both cognizable (serious) and non-cognizable (less serious) offences. Further, you may file an FIR (First Information Report), written report of a cognizable offense, at a police station. Follow these steps for online complaint/e-FIR:

  • Visit the HP Police Citizen Portal (citizenportal.hppolice.gov.in)
    *Click “Create an account” or log in to CCTNS portal.
  • Select “e-FIR or online police complaint” and follow the instructions to open the online form.
  • Provide the required details (your information, incident details, victim details, etc.).
  • Attach any supporting documents (photos, videos, etc.).
  • Submit the e-FIR or police complaint.

Finally, note down the reference/case number for future tracking.

If you are visiting a local police station, provide details of the incident to the officer in charge, a written statement, and any supporting evidence. Don’t forget to obtain a copy of the FIR (free of cost) as a proof.

HP Police Helpline Number:

In case of an emergency, dial 112 (HP-112 Emergency Response Support System) or 100 (Police Control Room) and SMS at +919459100100 to get help from police. To report cybercrimes, call at toll-free number 1930 and +911772620331 (state police) or use the National Cybercrime Reporting Portal.

If you want to contact the state police control room, dial the helpline number +911772621711 / +911772621618 or +911772629893 (Anti-Corruption Bureau). You can also email to police-statecr-hp@nic.in (for non-emergency cases).

If your cases are not addressed at the local police station, you may escalate it to:

  1. District Senior Superintendent of Police (SSP)
  2. Range Inspector General of Police (DIG/IGP)
  3. Director General of Police (DGP), Himachal Pradesh

Note: If your complaints regarding citizen services or police operations, including matters related to misconduct and corruption, are not satisfactorily addressed, you can file an online public grievance to Appellate Officer for the Himachal Pradesh Police through the “HP CM Sewa Sankalp (eSamadhan)- Online Public Grievance Monitoring System” of the Government of Himachal Pradesh.

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