How to complaint against BMC

[complainthub]

Dear @2019

To address the ongoing sanitation crisis in Nariyalwadi, Mazgaon, promptly lodge a formal complaint on the BMC portal or via their 24x7 helpline at 18002330014 / 155304 and email support@bmconline.gov.in. Include photo/video evidence and your April 23 WhatsApp reference. You may also escalate the issue to the Maharashtra Lokayukta or file a grievance for administrative negligence.

Further, you may lodge an online complaint by following these instructions:

@complainthub

Steps to file an online complaint:

• Visit BMC’s official website (bmconline.gov.in).
• Navigate to “Citizen Services” section of the menu.
• Click “Lodge a Grievance” to open the online complaint form. You can also complain through MP e-Nagar Palika (urban).
• Fill out the form with required details including type of civic complaints, your location, description of the issue, and expected resolution.
• Upload the supporting documents.
• Submit the form.

Finally, note down the reference number to track status. If not resolved, escalate the grievance to your zonal deputy municipal commissioner or head of department with all supporting evidence.

Escalation to Municipal Commissioner:

If your complaint is not resolved to your satisfaction, escalate it by submitting a written grievance letter or re-opening the online complaint with your reference ID to the Bhopal Municipal Corporation through MP e-Nagar Palika. You can also send a written complaint letter at head office or email to:

• Phone Number: +917552477770
• Email: commoffice@bmconline.gov.in, bhopalmayor@gmail.com
• Address: Municipal Commissioner, Public Grievance Cell BMC – Headquarters (Head Office), Bhopal Municipal Corporation, 2nd Floor, A Wing, ISBT Campus, Dr. Ambedkar Marg, Bhopal – 462023 (MP).

If still need help, reply to us.