How to contact customer service of Xiaomi in America?

If you are a consumer of Mi in countries of North or South America, use these Xiaomi customer service numbers to register your complaints about its products (e.g. smartphones, home appliances, or electronic accessories), services (repair, protection plans, service center, etc.), and accessories.

Additionally, you may also contact the Mi customer service with the provided email form or live chat through the contact page of their website.

Customer Support in North & South America:

Country Mi Customer Service Number
Chile 800-004-227
Colombia 01800-519-1116
Mexico 800-269-2630
Peru 0800-090-40
United States 1-833-422-3338

For global customer service, email to

If your complaints are not resolved, escalate it with ticket ID to senior officials or the CEO of Mi in your region.

Further, you can file a consumer complaint to the consumer protection authority of your country. In the USA, you can approach the Federal Trade Commission (FTC) to make a consumer complaint.

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