How to do complaint against GSRT staff

Dear @Jayuu

I’m sorry to hear your GSRTC bus (GJ-18-Z-8978, PNR G207999191) departed without notice. Please call Baroda Central Bus Station enquiry at 02652794700 or GSRTC toll-free 1800-233-666666 immediately to locate the vehicle and request support. You may email to erefund@gsrtc.in for automated refund.

If unresolved, file a grievance on the GSRTC Passenger Grievance portal or escalate to the RTO/Consumer Forum. If still need help, reply to us.