My worst experience from GSRTC bus service

[complainthub]

Dear @patel_dharmesh,

You can report this issue with GSRTC by following yhese instructions:

1. Contact GSRTC Customer Support: Call GSRTC’s helpline at 1800233666666 and provide details of the incident (Date: 12/11/2024, Time: 20:00, Bus route: Vijapur to Surat, Location: Ahmedabad Expressway CTM).
2. File a Complaint on GSRTC Website: Visit the GSRTC website or app and submit a complaint under the “Feedback/Complaint” section. Include information about the conductor’s behavior and how it impacted your mother.

@complainthub

File Complaint Online:

• Visit the GSRTC official website: https://gsrtc.in/
• Login to your account or click “Pravasi-Helpdesk”
• Click to ‘New complaint’ to open the online complaint form.
• Fill out the online complaint form with all the necessary details of your grievance including bus number, ticket ID, bus station, or online booking details.
• Submit the form

Finally, note down the confirmation or reference number to track the status. If your complaint is not resolved, contact the divisional office of the bus station or higher officials of GSRTC.

3. Request Action: Politely request that GSRTC reviews this conduct and ensures seating policies are followed.

These steps can help bring attention to the matter. Is still need help, reply to us.