Received wrong item

[complainthub]

Dear @miss_mahi

To resolve the issue of receiving the wrong printer model (Canon MG2570s instead of PIXMA E470), contact Blinkit support via their in-app help section or email support@blinkit.com with your order ID and video evidence. Clearly state your demand for a refund or replacement. If unresolved within 48 hours, escalate the case through the National Consumer Helpline or call 1800-11-4000.

@complainthub

• Customer Care: Contact Blinkit’s customer service executive or support team by requesting a callback from the app.
• Email: Send an email to info@blinkit.com.
• Online Complaint: Visit the official website of Blinkit (blinkit.com), login into your account, and file your complaint by selecting your order. You can also use the mobile app to chat with the customer agent.

Please note that Blinkit has not provided any customer care number.

When registering your complaint, include all necessary information such as order ID, product details, and the nature of the issue. Finally, note down the assigned ticket number for future reference and tracking.

Escalation to Grievance Officer:

If your issue remains unresolved, escalate the complaint to the Grievance Officer at Blink Commerce Private Limited by sending an email to grievance.officer@blinkit.com. Within your grievance letter, include all relevant details, ticket ID, and previous correspondence and send it to:

• Email: grievance.officer@blinkit.com, nodal@blinkit.com
• Address: Grievance Officer, Blinkit – Blink Commerce Private Limited (formerly known as Grofers India Private Limited), Ground Floor, Pioneer Square, Sector 62, Golf Course Extension Road, Gurugram-122098, Haryana.

If still need help, reply to us.