REFUND ISSUE WITH ZEPTO

[complainthub]

Dear @Neetu_Khatri

We’re sorry to hear about your unresolved refund from Zepto. Since customer care and chat support have not helped, email Zepto at support@zeptonow.com explaining your issue clearly, including your order ID and refund amount. If no resolution comes within 7 days, file a complaint at the National Consumer Helpline (NCH).

@complainthub

Steps to file an online complaint:

• Visit Zepto’s official website (zeptonow.com).
• Navigate to the “Customer Support” page or “Support” section of the mobile app.
• Choose chat with us by logging in to your account to open the online complaint form.
• Fill out the form with all necessary details, including your order number, issue description, and contact information.
• Submit your complaint.

Finally, wait for a response from the support team and note down the reference number to track the status of your complaint. If your complaints are not resolved, escalate them to the appointed Grievance Officer by email at support@drogheria.in.

If still need help, reply to us.